Frequently
asked
questions

In most cases we have a one day turn-around time. If we do need your vehicle for a longer period of time we will call you before we close and let you know. We do offer a shuttle service for our customers that need to be picked up or dropped off within a 5 mile radius of our location.

Please call us during business hours for warranty information

We offer a shuttle service that will take you within a 5 mile radius of our shop. Shuttle times are 8:30am-9:30am, pick up 3pm-5pm. The best part is it’s absolutely FREE!

When you drop your car off with us we will give you a price of the diagnostic or repair before you leave. After we diagnose the problem with your vehicle we will call you with an estimate of the repairs and a time frame of how long it will take to fix your car. We will never do any repairs that aren’t authorized.

For payments we can take Visa, MasterCard, Discover, American Express or Cash. We do offer an extended credit program through Synchrony Bank, called CarCare One. Through the CarCare One program you get a credit card with our name “Meridian Automotive” on it that you can use anytime repairs are done on your vehicle through us. They offer no interest if paid in full for 6 months on purchases of $199 6 months no interest OAC.

“OEM” stands for Original Equipment Manufacturer, which means the part that we are installing on your vehicle is the same part that was made by your vehicles manufacturer. “After-Market” means that the part is a replica or a similar product of the original equipment part. Meaning, another parts maker took the original part and had it duplicated to their specifications. We prefer to install OEM parts when we do the repairs on your vehicle.

Yes, you can leave your car with us anytime. We have a night/early bird drop off slot in our front door. All you need to do is fill out this form and put it in the provided envelope by the door. Put your keys and the provided form in the envelope and put it in the night drop slot. We will look at your car and call you with an estimate of how much it will be to repair.